Production & Shipping

When we receive your order, we start the processing and customization of your product. All Minitials products are handmade in the Netherlands. Different collections have different processing times.

Processing times
2 business days
Signature, Key to my heart, Oblique, Disc, Benji, Hoops & Chains of Love & Tokens of Love

5 business days
Lucky Lux/Sparkle snake/Memory lane & Engraved Tokens of Love

10 business days
Flag, Exagoni, Unity, Entangle, Circle of Love, Signet & Script

20 business days

Shipment methods
All Minitials orders are shipped with registered and secured shipping (you have to sign when you receive the package). You can also choose for local pick up of your order at our Flagship Store in Eindhoven (Victoriapark 8). Visit the contact page for opening hours.

Deliveries to countries outside EU might incur customs or import taxes. We don’t have any control over these charges, so unfortunately we can’t cover them for you.

Worldwide shipping: delivery time & costs
Minitials products can be shipped worldwide. When your order is shipped, you will receive a tracking code by e-mail. Delivery time & costs per country are:

Zone Country Costs Expected delivery time
Zone 0 The Netherlands Free 1 – 3 business days
Zone 1 Belgium, Germany €7,50 2 – 3 business days
Zone 2 Luxembourg €10 4 – 6 business days
Zone 3 Denmark, France, Austria, United Kingdom €12,50 3 – 4 business days
Zone 4 Italy, Monaco, Slovakia, Spain, Czech Republic €15 3 – 5 business days
Zone 5 Finland, Ireland, Portugal €17,50 3 – 5 business days
Zone 6 Hungary, Poland, Slovenia, Sweden, Switzerland €20 3 – 5 business days
Zone 7 Latvia, Lithuania, Romania €22,50 4 – 7 business days
Zone 8 Bulgary, Estonia, Greece €25 4 – 7 business days
Zone 9 United States €55 3 – 6 business days

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Minitials  Store Appointments

Update August 1, 2021: We want to give every customer personal attention and we like to take the time for this. That’s why we’ve decided to remain open by appointment to avoid long queues. If you still want to come to the store without an appointment, you are certainly welcome. If we have a place available, you will be helped with love and pleasure! If the agenda is full, we will kindly ask you to schedule an appointment via our online agenda.

Plan appointment